Irish Organisations are losing millions of euro each year due to staff non-attendance. Various research statistics are captured each year by employer’s organisations. The average absenteeism depending on the year and the research methodology is quoted as between 8 and 12 days per employee per annum. This average of nearly two weeks absence per employee suggests that management are not focusing on managing attendance.
It is a basic requirement of the implicit and explicit employment contract that the employee attends for work. If they do not attend they are frustrating their contract of employment. On the other hand we all get sick at some time and expect to be treated fairly, and with dignity and respect when we are genuinely ill.
Our research and work with Irish and International organisations suggests that a firm is well managed if non-attendance is at or below 5 days per person per annum.
Where non-attendance is above this level it is because:
- Work culture and organisational climate is poor
- Management are not managing attendance or worse still not managing staff at all
In organisational terms a non-attendance figure of over 5 days per person per annum is the equivalent of high blood pressure in a patient. The organisation is ill and needs fixing.
We have identified a focused and fair process to diagnose the causes of the non-attendance and have established a best practice methodology which will reduce non-attendance to the optimum level in a number of focused phases. This process is focused on empowering and supporting front line managers to manage attendance on a day by day basis.
We can help you reduce this problem in a matter of weeks !!!!!!!!
Key Tips for Managing Attendance:
- Diagnose organisation culture and climate and deal with dysfunctionalities
- Measure and trend attendance by Plant/Section/Team and Individual
- Make each manager responsible for attendance in his/her team
- Communicate importance of attendance to all staff and communicate actual trends by Plant/Section/Team and Individual
- Use the Organisation Occupationally Qualified Doctor
- Line Managers speak to each individual on return from every instance of non-attendance
- Monthly review and action planning by team leaders of non-attendance in their areas
- Those with either quantities or pattern of non-attendance which are above average are reviewed monthly
- Deal with consistent non-attenders in a firm and fair fashion
- Train managers in how to handle the non-attendance conversations
- Cost non-attendance